Customer Testimonials & Reviews
At eUKhost, we pride ourselves in making sure our customers are 100% satisfied with our service and support.
Our Customer Testimonials page is specially for those users who are interested in our hosting services but are looking for an honest feedback about our service and support from our existing customers..
Rest assured, after reading the following comments, you can purchase hosting service from us in total confidence and peace of mind.
I am extremely happy with your web hosting services and I would like to express my thanks to you and your company. The eNlight package that I have is just amazing! Everything is really efficient and easy to use. In my opinion, you are one of the best hosting companies in the world! If I have some suggestions on how to improve the services even more, I will let you know.
Please extend our thanks to your technical support team, people were extremely efficient and helpful in resolving issues that had arisen on our site. We are very pleased with the service eUKHOST provides.
"I host all my business websites with EUKhost and find them efficient, reliable and excellent value. If I ever need to talk to someone, the phone support team are always on hand to help out."
Many times I've had to contact support to help with problems I have caused mostly. Their dedicated team are absolutely fantastic, they are simply the best and deserve a medal for having customers like me. Well done to you all!
I only have a small shared hosting account with eUKhost but their support is exemplary. It has always been fast and responsive. I recently needed to install some forum software and there was an issue with some library compatibility with the new software. When it became apparent what the problem was they quickly moved me to a new server with the necessary libraries and made sure that everything was working correctly. At all times the support was responsive and constructive, resolving the issue very quickly.
I would like to compliment eukhost on its outstanding customer service over many years. The fact that I can, at any time, contact helpful and knowledgable support is fantastic. Time and time again you have quickly resolved issues (many that I have caused!). Your technicians go above and beyond.
I have just rented one of the servers provided by eUK hosting and was positively surprised with their live chat feature. I talked to them for a good hour asking all sorts of stupid questions, as I did not know too much about dedicated servers. They were patient and helpful. Hope their service is this good, as I will be a life long customer if it is!
I've used a few different hosts in my time but EUKhost seem to have the best combination of price and service for me. Whenever something goes wrong with their chat support or phone support they are always on hand to fix it. For non-techies like me, I think they are superb. I'm very happy to recommend them (and frequently do when my friends ask me for a reliable web host).
I've been using Eukhost for several years now. They are so much better than any I've used before (I've used many). The assistants on live chat are always helpful, & problems are always resolved. Recently they spent a huge amount of time over several days helping me sort out a domain name issue (which was not their fault). Admin tools and controls are about what you'd expect, and better than many others (I don't think I've ever used any that would warrant 5 stars). In the past I've paid a lot more for very poor hosting and dealt with some outright charlatans. Happy to be using Eukhost.
I've been with EUKHOST for over 5 years now and I would recommend these guys to anybody who is looking for good reliable 24/7 hosting.
Having spent wasted time with other hosting companies that fail to deliver I've had a few cheap hosting who have decided to quit not inform me, then have angry clients chasing me, but since moving to EUKHOST I've only had a handful of issues that have been resolved within minutes while using their chat system, this include the early hours or late at night.
Every person working for EUKHOST I've spoken to via telephone, live chat or email have been very professional on every level.
Our company has been a customer of EUKHOST for a good few years now. I was originally with a different provider, but then needed my own control, and I have to say EUKHOST have been good. There have been a few issues here and there, mainly around late 2011 the support became quite slow which was frustrating. But, I can see they turned the corner, got more staff, and now the support chat is quick which is exactly what I need. There are a few people worth mentioning, Adam Smith, Kate W, Gareth M, Stephen S, and others.
I have used eUKhost now since 2008 for my personal hosting. I have always had excellent service and whenever (not too often!) I have an issue the live chat staff are always efficient, courteous and able to deal with my request in a professional manner - unlike a different provider whose awful service I have to endure at work. I just spoke to Adam Smith regarding a hosting upgrade and it was sorted and up and running again within 5 minutes! I would recommend eUKhost to anyone after affordable, feature packed hosting with proper service. And no, I am in no way affiliated with them - just a happy customer!
I have over 20 cPanel shared hosting packages. All in all and for the value for money it is a very good service. As a, mainly, cPanel shared hosting user I only face difficulties with the lack of flexibility. I know it is shared hosting but I am not sure there is room to improve the service. Despite some of the hiccups I have had in the past I still think it is good value for money. Well done!
I had a windows 2003 VPS with them for a few years when it came to getting a 2008 VPS available so I could upgrade. They were awesomely helpful. The service is reliable and low cost, technical/billing help is just a queue-less livechat away, brilliant. I wanted to bump up the memory on my VPS, for a very reasonable extra cost and I got the resources increased.
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