Quote:
Originally Posted by DPS Computing
...I understand what you are saying about MSN but if support improves, it can only benefit everyone. So the slight inconvience of LiveChat not working sometimes will be made up for the fact that your problems are answered quicker and faults fixed faster.
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How is it that recently you've become more of a spokesperson for eUKhost than their own staff?
This assertion that it's an improving service appears to be only conjecture based on the tests I've made on odd occasions in the last day or so, in that on several occasions the service was unstaffed (according to the popups) and on one actual failed attempt to use LiveChat within the last hour after my cPanel update ran into problems — sat there patiently for more than 15 minutes before giving up on getting a reply, then was fortunate to catch Mark on AIM. How many customers are they likely to be busy with after midnight that would prevent me getting a timely reply?
I'm with Morledge — we'll wait and see if it's any good ...