I do agree with some of the comments regarding communication. I have been impressed with eukhost on the whole but my major criticism with them has been lack of communication when disruptions to the web space - planned or otherwise, has occurred.
This is the first I've heard about this move and the affect it will have on uptime - my clients need to be informed of this and I feel that I should have been informed much sooner and more personally than just managing to catch on a forum. There has been many a mention on this forum that eukhost are aware that possibly 60-70% of customers are either unaware of the forum or simply don't visit it - does this mean that these unfortunates will have no idea about this planned disruption?
I am lucky, my clients will understand that sometimes, in the pursuit of a better service, disruption is inevitable - but that doesn't mean I should take their easy-going nature for granted. I have a responsibility to advise them of any disruption in the same way the eukhost has an obligation to advise its customers of any disruption.
You do many things right eukhost - but it would appear this time you have handled this wrong.
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