[Eidolon]

@pelhamsteve: As far as I can tell the eukhost rent the servers which are being moved, and the move is being done by the company which own the servers. Therefore the exact time and speed of the move is out of eukhost's hands.

EUKHost are most likely going on information which they have been told and therefore have to assume is true. However suppliers (in this case the company which rents out the servers) have a habbit not meeting previously stated deadlines and they don't necessarily inform the relevent people of delays, something I've experienced at work myself.

Whilst the additional downtime was unexpected and probably fustrating it's important to have some patience. I imagine eUKhost are equally fustrated about the unexpected problems, and along with a higher volume of support tickets are doing as much as they are able to to get things back to normal.

I'd advice submitting a single support ticket on the problem for the relevent department to sort out. Repeatedly contacting live chat and/or posting lots of tickets and posts is unlikely to get things resolved, and is more likely to get people's backs up.

Well that's my $0.02 worth for now.