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Old 30-05-2007, 14:12
Latona Latona is offline
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Join Date: May 2007
Posts: 74
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Quote:
Originally Posted by eukhost.com View Post
Hello Latona,

We have combined billing system for all packages and we need to setup reminders to go at least 15 days prior to renewal as domains due for renewal may face problems if they are not renewed on time.

You have nothing to worry till the renewal date as we don't suspened accounts for 30 days after generation of invoices.
Ok, that is fine - as I do plan to move to annual payment when I have the main website hosting launched and things working how I want etc, although will pay monthly during development stage. It was more the message stating that the billing was overdue as I had previously enquired and been explained about the notification. Obviously paying monthly at the start of each month ensures I know what I have paid for that month in advance - it makes it easier managment knowing at the start of each month to pay for hosting.

The other issue has also been resolved - hopefully this time correctly as the last time the cpserv issue was addressed I received an email stating it shouldn't happen again (same email as I received this time) - although it only lasted a couple of days before occurring again.
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