Quote:
Originally Posted by DPS Computing
eUKhosts fantastic support strikes again!  The sign of a good host is when its support department solve problems quickly, efficiently and satisfactorily time and time again for different customers . |
The problem arises when they tell you a problem has been fixed and assure you it won't happen again only for it to continually happen and then have to raise continuous tickets in order to get fixed.
If someone tells me they have fixed a problem I expect it shouldn't happen again. However, the problem returns between 2-14 days later.
I am frustrated at the minute as the server appears to be extremely unreliable with no explanation of what is causing the unreliability.