Hi,
I have been using eukhost. for several years without problem now; however there has been an issue of late which is forcing me to not renew my account at the end of its current period.
I no longer have shell/SSH access to my account.
Initially when connecting a "This feature has to be enabled" error was thrown; after contacting support it was enabled immediately. Great.
However approx 6 months ago and to this date I have been unable to connect.
After contacting the admins many times I have been told:
- It was disabled due to known security issues with SSH. (not my problem),
Please send an email to support@eukhost.com (no reply)
Why do you want it? (replied with justification... no reply)
Since eukhost are still stating this as one of their features (I assume no one else can access either?) and when I raised this point it was ignored in the reply email I am extremely unimpressed, hence my moving on.
Incidentally (I am not a lawyer), I assume that this is totally illegal. Not that I care, plenty of other providers!
Shame though, otherwise I have been very impressed; good uptime and performance.
Thoughts?