I would personally stay well clear of any end user support which they offer.
Even though all emails are responded to promptly, support staff are unaware of who they are dealing with and will sell EUKHost products to customers.
For example if a customer sends a support to technical support and supports suggests a virtual private server then the support staff will sell EUKHost products clearning your customers over night
The worst thing was that when i complained and asked for a refund not one member of staff said sorry. Not good!!!
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