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Old 23-06-2007, 21:06
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Quote:
Originally Posted by xcustomer View Post
Thanks for your comments, i do understand but i do think "wont be any way for your customers to figure out eukhost behind the picture." is a incorrect.

oh btw i sent the transcript of this two times, one on the email that was replied to. If you don't think im telling the truth that's fine!
There's no reason for us to prove you dishonest as thats not going to help us. Though it has been mentioned that you customers wont be able to figure out eUKhost but you need to ensure that your forms send proper information on our helpdesk coz if the ticket comes directly to us as it came to you then it wont help us in giving proper reply to your customer.

You should have discussed detailed working of this anonymous support before directly forwarding emails to us. Its not completely our fault if things went wrong with this anonymous support service.
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