Hi folks,
I have a Platinum package here, had it for a few months and I am very pleased with it so far.
I registered another domain name with EUK a few days ago, went through the payment process and received the bill and invoice etc. I paid with my usual credit card and it all appeared to go through ok.
However, the new domain name still is'nt activated. Nothing in my cPanel and although its listed in my Invoice details etc, its showing a little red icon with "error" on it, has been since I registered and purchased it.
Here's the domain I registered and here's what it says:-
Domain Name: GLASGOWKAYAKCLUB.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS25.EUKDNS.COM
Name Server: NS26.EUKDNS.COM
Status: ok
Updated Date: 03-jul-2007
Creation Date: 03-jul-2007
Expiration Date: 03-jul-2009
Registrant Details
Organization: EUK Host
Name(First/Last): EUKhost Customer
Role: Customer
Address Line1: 24 Clarence Street
Address Line2:
City: Durham
State/Province:
Postal/Zip: Dh6 5BB
Country:
E-Mail: signup@eukhost.com
Telephone: +1.08000974828
Phone Ext: NA
Fax: +1.8000974828
OPTIONS
Expires 7/3/2009 8:30:48 PM
Auto Renew No
Registrar Lock No
Use Domain Name-Services No
I have invoice number and transaction ID numbers if required, can post them if that helps.
I know it can take up to 24hrs for it to propogate etc, but it was a couple of days ago now that the transaction went through?.
Would appreciate if someone could look into this for me, I'm designing and hosting a
website hosting for a customer and need this domain up and running as soon as is possible!!!.
Many thanks in advance,
Gaz.