[eUKhost.com]

Originally Posted by swexpert

Well Mark and everyone else,
It is a brilliant Idea. I was one of the first one to try implement this, using mail piping. However I could not complete my experiment due to lack of time first and then lack of an account.

What eUK needs to do:
setup serveradmin @ somedomain . com and setup dedicated staff to ensure that they're dealing with resellers' customers so maintain opacity.

What resellers need to do is:
Setup a form which sends mail to resellers support ID which adds a reseller ID TAG to headers and and forwards to serveradmin @ somedomain.com

it is received at serveradmin @ somedomain.com, extracting the resellerID tag and replacing all reference to eUK with the resellerdomain set against that resellerID. The reply is sent to reseller's supportmail where it is parsed again and forwarded to the customer.

The staff answering serveradmin mails will have to be told about not eUKhost, but that should not be a problem because the mail is already received at a different mail ID.

The objective is not to be 100% optimized but to test a possibility. Once the first steps are taken, a giant leap will follow. I am a bit hazy here today but I am sure a 100% satisfactory solution maybe developed for this.

eUKhost has been somewhat reluctant in being a completely anonymous host. The above possibily will work in tandem if they do.

Regds
IJ

First part of your suggestion seems to be easy for me but the second part seems to be somewhat complicated. If you manage to implement post parsing of our replies then do let me know. that would be a huge benefit for our other customers who are not of your level