Quote:
Originally Posted by eukhost.com
First part of your suggestion seems to be easy for me but the second part seems to be somewhat complicated. If you manage to implement post parsing of our replies then do let me know. that would be a huge benefit for our other customers who are not of your level  |
I know, that is why initially the first part was mentioned. Second part is phase II, so to speak. Fiest anything simple should be implemented so that logical errors maybe sorted out. Then it should gradually be updated to a more complex but automated process. Let me see what I can do about it.
Flesso, If the problem is website level code error, then eUK support will send back the message/mail to you, the reseller, and not the customer. Something like inter-department transfers. You can accordingly then check the code or forward the message to end-user as per your policies.
Regds
IJ