I must say that I have had some great tech help over the past months but I cannot afford the downtime and the strange happenings! For instance why did the time of the server change the other month by a couple of hours, Basically the difference between USA and UK? I have many MYSQL's shops etc that need to be offset to reflect UK time. This is very annoying and embarrassing to be told the time is wrong by the client!
I read the post above with some concern!
I have a reseller package on this OLD server and I have many clients relying on the service that I supply. I need the 99% uptime as advertised! If this is not possible on the OLD server then it must be moved to one that can ASAP.
I have a
website hosting on another server of yours and yes I notice the difference!
Recommendation. Would it not be a good idea to send a text message to your customers when there is a problem! So that they can be prepared and be pro-active to keep their customers informed. At the end of the day ...Unhappy Customers leads to No Customers! None of us want that!
Gary
PS: The time is wrong on this forum too! 1 hour out
