Vallery was asking you for URL where you were getting error and you were expected to give the URL where SQL Server error was showing and not your domain name again and again.
Please clarify what was wrong with her language.
If you fail to explain your problem then how do you expect a solution ?
Please donot post chat transcripts in the forum and make sure that you use decent language. your first contact is
sales@eukhost.com for any non technical issue you may have. You can visit our office in Durham if you wish to verify our postal code and address.