An email has to seem to come from somewhere. So if you want anonymous email support it has to come from a non eUKhost website address. supportdepartment.net sounds generic and if people get a reply to a support email to a satisfactory standard then people tend not to question about the website where the email originated from.
Seen as though this service is available to all resellers how could you make a website to suit? I do admit the under construction could be changed but the question is - what to?
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