Quote:
Originally Posted by jrad
Hi,
When I see an email address, I sometimes try a www on it. So www.supportdepartment.net gets me to an "under construction" message. I was expecting to see eUKHosts when I did a Whois, but it's something else. So my point is that the client of the reseller should never see a reference to supportdepartment as the "under construction" message wouldn't give the right impression. Is this so, or is this domain returned on the HelpDesk's reply. Perhaps it would be better with no website.
Thanks
John |
Your customers will get our reply from
clientsupport@supportdepartment.net but they wont be able to verify ownership of supportdepartment.net.
You can simply tell them that supportdepartment is your helpdesk server and tickets are answered from helpdesk.
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