Quote:
Originally Posted by eUKhost.com
You will need to open a ticket with them and ask them to provide the EPP key. I've tried everything possible with a friends account but there's no EPP key available in 123-reg control panel. You will need to wait till they reply 
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Just out of interest, does your friend have a .com domain? If not, I don't think the option appears as otherwise you'd just change the IPS tag. Then again, maybe I'm forgetting things here.... It's been a while. Lol.