Hello Julia,
Our Support staff replies to threads in "Technical Support" forum but threads in other forums are answered by Sales staff including me.
You should give first preference to our helpdesk which is located at
http://support.eukhost.com as we have best Ticket support in hosting Industry. Our Sales team is overloaded during Business days so it takes some time for us to answer forum threads.
I have verified status of transfer of all your .co.uk domains and so far none has reached our account. I am looking into things right now and I will let you know once this has been sorted.
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