Hello Julia,
Our Transfer request initiated on 4th of this month was hanging in Enom for some unknown reason. Ben ( our staff member ) communicated with them and got this sorted. Jason was another member to take care of Nameservers and get them pointed to Server hosting your account.
This was a Team effort and execution time was less this time due to combined effort.
Our forum members managed to give you right information every time you came with new questions so I guess you know why we are better
I hope you are happy now.