1) Domain Name: ectonvillage.co.uk, hocus.org, morethanmeetstheeye.net
2) Server Name and IP address:firefly 87.117.234.234
3) Description of problem: cannot log into email accounts.
website hostings are all up, however.
4) Anything you might have done which may have caused the problem: nothing
5) Anything you have done already, to try and resolve the problem: message here
6) Any additional information you think is relevant: My email program cannot log in, if I try cpanel webmail I get: A fatal error has occurred
Could not connect to database for SQL Server SessionHandler.
Details have been logged for the administrator.
Also if I try to telnet to port 110 I get the same error.
telnet to port 26 times out.
traceroute:
traceroute to 87.117.234.234 (87.117.234.234), 64 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 3.270 ms 10.419 ms 4.477 ms
2 claranet1-hg2.ilford.broadband.bt.net (217.41.128.73) 14.351 ms 15.068 ms 14.834 ms
3 217.41.128.2 (217.41.128.2) 15.645 ms 17.265 ms 217.41.128.33 (217.41.128.33) 17.036 ms
4 217.41.128.110 (217.41.128.110) 16.617 ms 217.41.128.106 (217.41.128.106) 16.943 ms 18.173 ms
5 t40-dr1-ge-0-3-7.router.uk.clara.net (195.8.68.235) 16.887 ms 19.880 ms 17.882 ms
6 g1-1-4-t40-cr1.router.uk.clara.net (195.8.68.69) 20.543 ms 17.445 ms 18.460 ms
7 t40-br2-ge-1-1.router.uk.clara.net (195.157.7.37) 16.363 ms 18.485 ms 19.374 ms
8 ge0-1.linx.lon.rapidswitch.com (195.66.224.207) 19.768 ms 17.742 ms 20.529 ms
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Vickie