Yep.
I can understand how you feel as similar thing happens with us when there's network problem with our ISP and we need to call them to confirm what the problem is, but when something goes wrong with the server or server wont come online with new kernel version then we all get busy with that particular problem and we try to bring the server online immediately.
We keep on sorting the problem and sometimes it takes more than estimated time and customers start coming on livechat / tickets as well as phone and things become difficult for us to put any comment on news section or forum.
If there's any scheduled maintenance then we get sufficient time to post information in the forum as well as news section on main page.
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