yeah that bloody wheel
Anyhow seeing this thread is on the go i will just add. My
website hosting has been slow at times this week with pages and other parts not appearing. I have just been on to support (chat) and had this dialog with alfred,,,,
.................................................. .................................................. ............................
Please wait for a
website hosting operator to respond.
You are now chatting with 'Alfred'
steve burfield: hi alfred
Alfred: Hello Steve
Alfred: How may I assist you today?
steve burfield:
http://www.sodyellowpages.com/
steve burfield:
http://sodyellowpages.com/
steve burfield: not working correctly (again)
Alfred: ok
Alfred: Allow me a moment for checking
steve burfield:
http://www.sodyellowpages.com/about_us.html
steve burfield: working ok
Alfred: The above
website hosting which you have given is working at my end
Alfred:
http://sodyellowpages.com/
steve burfield: it is working here now too
Alfred: Could you please check it once again ?
steve burfield: why not 5 mins ago??
Alfred: what is the problem
Alfred: ?
steve burfield: it was a blank page on the non www version
Alfred: Yes that's right
steve burfield: it should work surley
steve burfield: it wasnt working 5 mins ago yet it is now,,why?
Alfred: I have restart the IIS Web Server service on server that's why you were not able to access your
website hosting before 5 mins ago
steve burfield: it is the third time this week
Alfred: ok
steve burfield: what happened i havent touched anything
steve burfield: why does it stop
steve burfield: is it stopped manually or tapered with?
Alfred: I will take care it further
steve burfield: i need to know
Alfred: is that fine for you ?
steve burfield: no
steve burfield: i need to know why it was stopped
steve burfield: is it a problem your end? if so what
Alfred: I have already told you i have restarted IIS Web Server service on server before 5 mins ago
steve burfield: ok alfred, i will take the issue further,,thanks for your help anyway
steve burfield: why was it stopped!
steve burfield: why 3 times this week
Alfred: The some application installation process was going on server and now it has been completed
steve burfield: ok thanks for the explanation, but is it been going on all week
Alfred: i will take care it further
Alfred: i will not happen again
steve burfield: does it only affect my
website hosting
Alfred: no
steve burfield: cheers alfred
.................................................. .................................................. ..........................
As you can see alfred restarted the IIS Web Server, now what i need to know is. why was this service stopped, was it a coincidence that i happened to ask for support at the same time some installation work had finished, why arent we informed of work in progress which will affect your service to us, will it happen again?
cheers Steve