[Paul Image-Machine]

1) Domain Name:
image-machine.com

2) Server Name and IP address:
I don't know how to find the server name, sorry.
91.186.30.8

3) Description of problem:

I have a 'counter' program, which should read a number from, and write an incremented number to, a file called (imaginatively) 'counter' in my 'var' directory. I don't think it's being updated and I suspect access permissions are the cause.

4) Anything you might have done which may have caused the problem:

See 5.

5) Anything you have done already, to try and resolve the problem:
Had a go at pemissions with Plesk, but not sure if I did the right thing, and now I can't run Plesk.

I'd like to know how I should use Plesk to propely set permissions for web (IISweb?) users in circumstances such as this - and I'd be grateful if you could review the permissions on my domain and see if that really is the problem in this case.

Many thanks,

Paul