Quote:
Originally Posted by esnail
I wouldn't have it disabled, this might be a useful internal help system for some resellers, as as far as I understand it, domains under the reseller account can send a help ticket within plesk to the reseller owner - this in itself is no bad thing.
The confusion lies simply in that new resellers think that this internal help system is somehow
linked to eukhost support. All that is needed is to make a more significant reference to this fact in the welcome email from eukhost.
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Yep. We will get our welcome email modified.
Cheers !
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