BT, BT Broadband, BY Yahoo, BT Openreach, BT Wholesale, BT Business......
They spend so much money on branding and marketing (those awful tv adverts) that there's nothing left to pay for decent technical expertise. When it comes to broadband, mobile technology and anything more complex than a standard analogue phone BT are a laughing stock as far as I'm concerned. They only just keep it together with the "voice" network because they inherited infrastructure and experience from the nationalised arm of the GPO. Without this network (essentially paid for by taxpayers btw) BT would be nothing.
As Nick says, they've not yet responded. I'm not surprised. I sent a complaint through bt.com (I still have a bt email account from the days when I was foolish enough to think they were any good), and the answer I got back was "we are aware of the issue and are working on it". I should imagine that "working on it" means they're desperately looking for someone who knows what X-YahooFilteredBulk means, what it does and how to fix the problem. This exercise will in itself take a long, long, time, since, as I indicated at the top of this thread, BT does not invest in technical expertise, but in marketing people who spend all its support money on naff tv ads that try to convince us that BT is some sort of groovy, go ahead family that "really cares".
Having said all that, there has been some progress - I sent a test message at 15:03 yesterday afternoon, and it arrived at 11:03 this morning. 8 hours to send a single line of a message, but at least it got there. Busby must be
very proud!
