Thread: *URGENT!!* : Email problem with a domain
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Old 15-11-2007, 10:16
RSVEcosse RSVEcosse is offline
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Join Date: Mar 2007
Posts: 367
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Quote:
Originally Posted by eUKhost.com View Post
please ask her to put her domain name instead of mail.rsresourcing.co.uk in SMTP and POP3 server field. Also guide her to enable "My Server requires authentication" from Tools >> Accounts >> Properties >> Servers in her outlook. This should solve her problems.

Has something changed regarding the email settings for this as it was working fine with "mail.rsresourcing.co.uk" previously?. So do you want me to have her enter "www.rsresourcing.co.uk" in SMTP and POP3 boxes?.

Also, "My Server requires authentication" from Tools >> Accounts >> Properties >> Servers.......what requires changing in there as again, never had any issues previously with this with the current settings?.

Thanks.

Also, the other email address associated with this domain name also appears to be throwing up the same error, although thats not important as she does not use it, only uses the one I mentioned in the support ticket I submitted. Thought it would be pertinent to mention it though.
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