Hello Brian,
Thanks for your comments and your valued custom.
Our support has changed dramatically over the years from 1 member of staff (myself) back in the host heaven days to a staff base of 18.
We are also looking at ways to improve customer support and will provide the best possible support we are able to offer at all times.
Our staff work shifts so we are able to provide customer support 24/7.
Thank you once again for your valued custom and we will continue to provide support which you deserve from a
web hosting company.
Kind Regards
Robert King