Quote:
Originally Posted by 247h
I'm not sure if this is entirely relevant to your dilemma but I have experienced a situation where mail from a local government department was blocked by my client's ISP (Freedom-to-Surf) because locgovdept's mail server delivered mail via an intermediate service that was on a realtime blacklist used by F2S — I had to disable their spam filtering and employ other filtering methods locally on the client's server. Have you looked at this type of scenario?
In the case above I had to ask the locgovdept to forward affected mails (and their NDRs) to my own email address so I could identify what was happening. I'm sorry I no longer remember the details with any more accuracy as it was around 3 years ago!
P.S. I haven't heard of outbound spam filtering, rumours or otherwise — sorry!
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Hi 247h thanks for your response. Eukhost tech support seem to say that it's a problem at the local authorities end and not with my client, so yes they are in some way filtering outward emails to my clients email. The bounce back that they get is "Deferred: Name server: artlink.uk.net.: host name lookup failure". Now i've googled this error and it could be down to incorrect mx records or no mx records. Ive looked in my cpanel and the mx record is set up, however I have the domain name registered elsewhere and in that control panel the mx records are left blank - do you think that I should put correct mx record in there as well or do you think it won't make any difference if i already have it set up in eukhost?