Quote:
Originally Posted by bluewebco
Thanks for the reply. I actually have a VPS with EUK and several reseller accounts in the US. I would like to offer hosting to more of my clients than I currently do. The two major hold ups for me are performance and support.
Am I correct in thinking EUK will handle email support if it's forwarded from my end users?
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We do offer Free End User support via our Helpdesk to clients of our resellers. The end user support service will cover 24x7 Support for your customers anonymously. All you will have to do is setup a form on your website for your customers and they will open tickets from that form. All tickets will be answered by our staff members without any signature and there wont be any way for your customers to figure out that you are reselling our hosting.