Just rang sales to try to upgrade my reseller to a vps.
Very unimpressed with the person on the other end.
Phone was answered with just a 'Hello' (not 'hello this is eukhost sales how can i help you' or anything along those lines). Then it took a few questions to establish that it was indeed euk sales dept I was talking to. Then the guy misunderstood the request and eventually told me to email.
If I hadn't already been with euk (and quite happy) I would have hung up in disgust at the lack of professionalism and gone elsewhere.
Train your sales staff a bit better
