Hello FS
With Semi-Dedicated server you can experience the virtual dedicated environment. All Semi-Dedicated plans are hosted on fastest Q6600 server where you will get 2 GB dedicated RAM. We host only 4 accounts on each server & each server is having 100 Mbps dedicated connection.
What is your policy on excessive CPU usage, and how do you deal with it?
CPU usage is shared among all accounts on that node & the usage is monitored by our 24 by 7 support team. In case your cpu usage exceeds a certain limit, you will be notified by our support team.
Are backups included?
No, you will need to purchase the additional backup space, where you can configur your daily/weekly/monthly backup.
More information about backup
click here. We take weekly backups of all our servers but thats just to avoid any sort of data loss due to HDD failure. If you need a copy of backup from our weekly backup then you will need to pay for it.
Is there any information available on how good your network is?
All our servers are connected on 100 Mbps dedicated network & we have 2×10 GBps uplink for our data center.
Are there some other customers who have this service that I could speak to?
I am sorry we wont be able to provide any details about our clients as per UK privacy policy.