Quote:
Originally Posted by carlos
Crazy! When I phoned eUK they told me it was planned maintenance! What at 9:30 in the morning???? At least be honest! I started to get database errors at 11pm lastnight.
In future send emails to all affected when servers are down and well in advance of maintenance to inform us of the problem, reason and timescale. Some of us actually run businesses!
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There was a problem last night. But the server was back online. These are newer issues which creeped in. I apologize on behalf of phone support. We are in touch with the NOC team. I will keep the forum updated.