Robb,
I will speak to our windows team specifically Martin, Gary & Williams. We will first set up a copy of your
website hosting on a different server, possibly one of our newest servers. Once that is done, I will get back to you. We can then take the process further from there. You may email me directly. I will have the communication done to the windows trio on your behalf.
Please allow me a few hours to have a parallel setup done. I will get back to you once this has been achieved.
We will do all that is required to have your accounts working correctly.