Problems like this shouldn't be sent through the tech mailing list since it would be sent to everybody on the list and many might not even be on Merlin. People should be emailed through the billing system so that all customers on Merlin are notified.
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Regards,
Josh Hold
eUKhost Blog: Over 1000 Computer Related Articles to Sink Your Teeth Into!
Super Moderator 
I'm only a forum gremlin (moderator), and do not work for eUKhost in any way. Opinions expressed by me are mine only, and do not reflect those of either eUKhost or any company that may be listed above.
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