Thread: Merlin is Down
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Old 10-01-2008, 15:38
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WelshTom WelshTom is offline
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Let me just clarify a few points.

In August 2007, all accounts were transferred onto new nodes (Q6600 specification) - and since then, the problems have been kept to a bare minimum.

On a very rare occasion, (such as today), there are certain problems which cause downtime, however, I can assure you this is a one-off.

eUKhost have already stated they are planning on changing certain hardware within the server to ensure stability throughout, and we kindly ask for your patience while we go through this process.

I am sorry for any inconvienence that has been caused - but these things do happen. Not just with eUKhost, but with *any* webhost.

eUKhost are taking preventitive methods to ensure events like this do not occur. eUKhost has already had vendor inspections due to hardware failures, and I do believe this is ongoing.
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