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Old 13-01-2008, 06:15
John John is offline
Operations Manager
 
Join Date: Nov 2007
Location: United Kingdom
Posts: 131
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Hello,

We are not attempting to censor your posts or hide your issues. If we were, we would have simply deleted the thread and banned you from the forum. Instead, we have closed your thread because there is literally no progress being made in it. The same things were being discussed over and over again, with no end in sight. We have addressed your issues in ticket format and we won't address them again on the forum, especially when you completely disregard what we tell you.

The security of the server has not been compromised. I don't wish to sound patronising, but we are more experienced with running web servers than you. Our decisions are for the good of our customers and we do not leave security holes open. Again, this has been relayed to you in your ticket. I will say it again, the server security has not been compromised.

E-mails going missing can be addressed in the ticket as well. Sufficed to say, there are many reasons why an e-mail can fail to arrive at it's destination. This could be a problem from where it's sent, the server it's receiving, or even your local connection. I suggest you work with the support department to try and find the cause.

This thread will also be closed if it starts to go the same way as the last.
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Kind Regards,
John - Operations Manager