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Old 13-01-2008, 17:07
martynh99 martynh99 is offline
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Join Date: Jan 2008
Posts: 41
Post Potential customer

Hi

Unhappy with my current host I am looking for a new reliable one.

Looking through some of your threads, I seem to be coming across a trend that concerns me.
post 4573 on here(I can't post URL's yet showpost.php?p=4573) and others like it seem to imply that when a HDD fails in a server, you have to almost always revert to a backup that can be upto a week out of date.
I have a couple of questions relating to this post and the configs

Quote:
Concorde.eukhost.com has suffered a catastrophic primary Hard drive failure. The partition tables are unreadable, and no data is recoverable from this drive.
What is meant by primary hard drive ? Do you mean the primary drive in a mirrored pair or is the primary drive a single boot device or something else?

Quote:
Backup drive is intact.
What does this refer to ? Is this a mirrored drive, backup tape or the data drive ?

Quote:
We have replaced primary HDD and re-installed the base OS along with cPanel.
Seems to answer the 1st question above, if you had to re-install then it obviously wasn't mirrored or the mirror drive also failed

Quote:
We have initiated restoration of all accounts and data from the secondary and it should not take more than couple of hours to restore everything as it was on 26th November 2006.
Maybe it was mirrored then - in which case why do you have to do a restore before the server can be available - the idea of mirroring is surely to prevent service outage.

I need a reliable host with reliable equipment that is resilient. Can you confirm the configuration from a hardware resilience perspective for a Windows VPS Hosting.

Thanks,

Last edited by martynh99; 13-01-2008 at 17:08. Reason: typos
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