Quote:
Originally Posted by jps
Again we have multiple stories...
Live support to Megaboost: "...this is because of a security update on Merlin"
Ryan: "One of the RAM sticks on Merlin had a problem as a result of which we had to replace it asap."
eUKhost.com: "It seems there's some error with DNS server."
Guys, you must still learn the art of effective customer service - make sure you all tell the same lie or the same truth. Either way, be consistent!
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Initially we were not able to figure out why it went down but then we managed to figure out that it was due to RAM. DNS problem has come after RAM upgrade and we are sorting it. Some .db files are corrupt which are being restored from old server.
HDD was replaced on this server last week.
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