[Rock]

Originally Posted by Will

Hi there, ok, Ive changed the nameservers on 123-reg and added the 2 domains alias onto my abc.net domain in the Plesk control panel. It works now, but not properly.

When I type "www.abc.com" or "www.abc.co.uk" into my web browser, it works, it goes to my default page on www.abc.net.

However, if I type "abc.com" or "abc.co.uk", it goes back to the index.html page on my old web host (123-reg). Which I do not want.

This is due to DNS propagation, it takes 12-24 hours for the the domain registrar end DNS changes from come into effect throughout the internet.

The second problem is that the URL inside the web browser is framed, for example, if an user entered www.abc.co.uk, I want it to automatically change to www.abc.com on the user's web browser, as www.abc.com is our company's main URL. I would like the same thing if a user enters www.abc.net - to change into www.abc.com. How can I do this?

If you need to serve several domain names that point to a web web site hosting hosted on the same or another server, you should set up domain forwarding:

1. On your Home page, click Add New Domain.
2. Specify the domain name. Leave the www check box selected if you wish to allow users to access the web site hosting by a common and habitual URL like www.your-domain.com. Having the www alias preceding the domain name will allow users to get to the web site hosting no matter what they type in their browsers: www.your-domain.com and your-domain.com will both point to the site.
3. Leave the Create domain without template option selected in the Select template menu.
4. If you have a number of IP addresses to choose from, select the required address from the Select an IP address drop-down box. Notice that e-commerce sites need a dedicated IP address (not shared among other sites) to implement Secure Sockets Layer data encryption.
5. Make sure that there is a check mark in the Proceed to hosting setup check box and click OK.
6. Choose the forwarding type: select either Frame forwarding or Standard forwarding option. With standard forwarding, a user is redirected to the web site hosting and the actual site's URL is shown in the user's browser, so the user always knows that he or she is redirected to another URL. With frame forwarding, a user is redirected to the web site hosting without knowing that the web site hosting actually resides at another location, therefore, Frame forwarding should be preferred.
7. Click OK.
8. Specify the destination URL: the current web web site hosting address that you would like this domain to point to.
9. Click OK.
10. Repeat the steps from 1 to 9 to add as many domain forwarders as required.

My last question is:
When I was adding a domain alias for my 2 domains from 123-reg, there were 3 tick option for "Service name", there were:

- Synchronize DNZ zone with the primary domain [X]
- Mail [ ]
- Web [ ]

Only the top one was ticked, should I take Mail and Web too? What are they for?

Will

1. Select the Synchronize DNS zone with the primary domain check box if you want the domain alias to use the same DNS zone resource records as in primary domain. With this setting, any subsequent changes in resource records of the primary domain's zone will be applied to the DNS zone of this domain alias.
2. Select the Mail check box, if you want e-mail directed at the e-mail addresses under the domain alias to be redirected to the e-mail addresses under your original domain name.Example: You have an e-mail address mail@yourdomain.com. You have set up an alias for your domain name, for example, alias.com. If you want to receive mail to your mailbox mail@yourdomain.com when it is sent to mail@alias.com, select the Mail check box.
3. Select the Web check box. Otherwise, the web server will not serve the web content to users coming to your web site hosting by typing the domain alias in their browsers.
4. Click OK.

Please open up a support ticket if you need us to get that done for you & explain all these things with proper instructions.