I cannot remember who was on the other end of Livechat at 8am yesterday morning and although I ticked the box for the transcript to be sent to me it never arrived.
My ticket number was LMQ-37733-446 but I don't want to cause a 'witch hunt'. I only want you to use my expereince to learn from in order thst customer service can be even further improved.
I think that increasing the information contained within emails can only be a good thing. The more information that is fed back to us the better able we are to help ourselves next time.
Chris
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Chris Jones
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