The livechat feature is a really good system and a good seller.
My previous host were a shower of beeps when it came to support. I still have a domain hosted with them at extortianate prices only because my dad doesn't like change.
I've got 2 domains with eukhost and both are generally great. The only time I've had issues with one of them was about a year ago where for about a week, speed was very slow and connection a little patchy. I think it was a server issue as the day it was resolved they gave everyone double space and bandwidth allowance and I haven't had a problem (touch wood) since!
Andrew
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