I was indeed told to raise a ticket.
They "resolved" it closed it without telling me and guess what now it`s a complet and utter disaster.
Now nothing is resolving the way it should.
It should be simple. I have a subdomain which I want the principle WWW to resolve to. I fixed that myself last night by doing an alias on Apache. IT support get involved and all of a sudden nothing is resolving. Now I`m getting angry, very, very angry.
The web site hosting is dead and my clients, the web site hosting owners, are pissed off to put it mildly.
I want a manager or at least someone who knows what i`m talking about to deal with this.
Not even close