Okay, I've been away for a while due to a death in the family so I'd like to now get this issue resolved.
Andrew, you obviously haven't read any of the comments. Email support you say, resolved in 10 minutes - my first post (dated 22/10) actually details that I contacted support. As yet still not heard anything! THE MAIN REASON WHY I POSTED HERE
Rather than getting all defensive, read what's written and take note. I wasn't having a pop about being a £30 a year whatever customer, merely pointing out that there was potential for your business to have even more £30 per year customers.
What amazes me is that things that were working perfectly, like guestbooks (a previous simpler version) a 'poll' and page counter all suddenly stopped functioning correctly without any interference from me and yet when I've raised the issue either through 'live chat' or via support the inference has always been that I've changed something - I've just shrugged my shoulders and got on with it.
Now I'll state again for the record, I'm generally happy with the service, and at the moment I am still considereing renewing my hosting fee when it's due early next year. All I ask is for a little help.
The facts as follows:
1) Email working perfectly via on-line brower mail Squirrel etc or downloaded to Outlook
2) Spammed emails being bounced from my mail box
3) Reported problem, bounced mails stop
4) Can no longer access mail through Outlook and have to log in through Control Panel rather than the shortcut I created.
I have several email accounts all configured correctly, so I'm reasonably confident that that this one is......
So please, help with this problem is all I ask for
regards
David
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