Hello,
Thank you for the info. yes, AWStats has been a nightmare for us as well as for the clients as it will stop updating at any point of time.
statistics.exe changes with every version of Plesk and Plesk have also made alot of changes to over come AWStats problems. There are number of factors that may hit the working of AWStats with Plesk. And most if the fixes can be found in the SWsoft KB articles.
Plesk 8.3 recently had an issue of AWStats showing number of hits way less than the actual hits on the site. So the fix mentioned by you may not work for all the Plesk version.
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