I am not sure what sort of documentation you need or why you need any sort of API for such simplified solution. All you need to do is forward your client requests to
clientsupport@supportdepartment.net and it will be replied by one of our staff members anonymously with a signature like following :-
Regards,
Mark,
Support Team.
I hope that makes it look simple now. We will setup a frontend as well which can be used by your customers to submit tickets online. It would be similar to
http://support.eukhost.com, but without any information of eUKhost.
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