I'm happy that there are backups and am happy they take place at the least busy time period - however, I was never made aware of this in terms of the 5 minutes MySQL downtime nor of the schedule. Now at least if I can communicate this to my clients, so that they are aware and won't question a short period of downtime during this period.
My point, which has been made by many others before now on these forums, is that system maintenance down-time should be communicated to those affected. Not every week of course, but at least once, either on sign-up, or when the schedule changes.
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