Quote:
Originally Posted by stevem
The ticket hadn't been received presumably because of the spam content in it. The solution turned out to be Live Chat. I pasted the contents of the spam header into that and the agent used that to create another ticket.
And yes, the problem was subsequently sorted out 
|
I'm glad that your issue was sorted out

I'm confused on my PMbox, maybe I need to clear the PM box now [lots of msgs in there]

You have many options to call on support, they include : Ticket Support, Live Chat Support, Phone Support, Forums, Personal Email [in certain cases].
