Hello Chris,
No, eUKhost does not use any email filters other than on the server. The mail servers are configured to use DNS Blacklists that will reject the message before even reaching the inbox from the IPs that are black listed in major black lists. But this will send a message to the sender specifying why the message was rejected.
Regarding the email not being delivered to the inbox, we will need to investigate this issue, if you can mail this to support [at] eukhost.com, as there can be many reasons for this to happen. I would appreciate if you also specify the problem email address so that we can be more focused.
The above post relates to Linux as well as Windows servers.
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