Quote:
Originally Posted by stevem
This problem has happened again. I created a ticket about a problem with spamd and received no auto-reply. I am pleased to say Live Chat was able to create the ticket for me*.
It's beginning to look like eUKhost support is not accepting emails with spam in the subject or perhaps the message. Of course, I can't test this theory by sending lots of emails as I would upset support and perhaps get in the way of other support emails. But on the basis of 2 different tickets and emails there does seem to be a problem.
In the future I will either try to remember not to put a word containing spam in the subject (it was SpamAssassin and spamd in the 2 tickets) but I can't be sure that would be enough.
Perhaps eUKhost would like to investigate?
-------------------------------------------------
PS * That ticket was resolved in record time  |
Hello Steve,
Spamassassin running on our helpdesk server adds ***SPAM*** in subject of spams which cross score of 10. Our helpdesk(Cerberus) has got its own auto-learning spam protection system and so far it has learnt to block anything which has SPAM in subject. There is no way to get rid of this as we will need to recreate its spam-bayes database to make it learn from the beginning.
__________________
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
||
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
||
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Toll Free : 0808 262 0255 || MSN : mark @ eukhost.com || AIM : eukmark
A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
__________________________________________________
Great Opportunity :: Join our
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
for FREE and earn 20% commission on each referral.
|