Hello,
The ticket has been replied to by Nick.J.
He has explained the whole thing in it. To give your a gist, you were probably only uploading the "style" part of the template because of which you were getting the error. Actually when you download the style and extract it, you need to upload all the 4 things namely "imageset", "template", "theme" & "style".
__________________
Nick
Quality Assurance & Analysis
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